Privacy Policy

1. Introduction

CVCraft ("we," "us," "our," or "Company") operates the CVCraft website and application ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, sign in, or contact us for support. This includes:

• Email address
• Name and contact information (optional, if provided in your CV)
• CV content and documents you create
• Payment information (processed securely via Stripe; we don't store card details)

We also collect information automatically when you use our Service, including:

• Device information (browser, OS, device type)
• Log data (IP address, pages visited, time spent)
• Usage data (features accessed, downloads, exports)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process payments and send billing information
• Respond to your inquiries and support requests
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted partners who assist us in operating our Service, subject to confidentiality agreements:

• Supabase: Authentication and data storage
• Stripe: Payment processing (does not receive your CV content)
• Vercel: Hosting and deployment

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Data Deletion

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Opt-out of non-essential communications

To request data deletion, visit your Account Settings page and select "Delete Account," or contact us at inskosolutions@gmail.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings in your browser preferences.

8. GDPR Compliance

If you are located in the European Union, we process your data in compliance with the General Data Protection Regulation (GDPR). You have additional rights, including the right to data portability and to lodge complaints with your local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at inskosolutions@gmail.com.